Reasons to Choose Kyros FSM solution
Competition in the Field Service industry sector is tougher than ever and new technology is constantly emerging.
Analyzing the Industry need and Pain Point with the series of Question with the stake holders and experts in the industry, that what they are expecting from the FSM solution today and what should we look for in as a service provider.
Kyros FSM Features and Standards
With the amount of functionality in standard FSM applications constantly improving, new innovations quickly become standard features. With this in mind we should keep the baseline level of functionality and what should client expect from a Field Service Management solution.
Kyros FSM solution includes following Features
Mobile is now a critical functionality in modern solutions, with native apps providing a better user experience and performance over others, allowing leading service organizations to differentiate themselves. Customer-centric solutions that even include the end user into the business process will soon be the new must-have functionality.
The baseline functionality the majority of our prospective client’s looks for encompass pretty much all of the technologies and functionality offered. If we are able to show them functionality they weren’t aware of, such as configurable user dashboards displaying pertinent KPIs and reports, then these soon make it onto their requirements list. Kyros FSM provides the detailed and précised dashboard reports of Field Service management.
Parts and Inventory
Although there are many basic Field Service management solutions in the market that address different needs, back-office capabilities such as scheduling, parts & inventory management and team allocation are commoditized features now.
Schedule, Dispatch, Document and Invoice
We expect the following to make it onto the majority’s ‘must have’ list: fully integrated solution, a dynamic/assisted scheduler, real-time information, remote engineer application, management reporting, user pertinent reporting, document management, , job information and technical documents pushed to engineer device, customization tools, workflow tools, financial management and the ability to invoice on-site. Not to mention, the preference to partner with a well-established solution provider.
We will the remaining and Most trusted features available in Kyros FSM in out in Next blog.